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	<title>Bidiversitycustomer &#187; Bidiversity</title>
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	<description>Business Innovation through Diversity.</description>
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		<title>Playing Nice with Others</title>
		<link>http://www.bidiversity.com/2009/07/playing-nice-with-others/</link>
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		<pubDate>Wed, 01 Jul 2009 10:30:15 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Diversity]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[culture]]></category>
		<category><![CDATA[customer]]></category>
		<category><![CDATA[marketing]]></category>
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		<description><![CDATA[How to improve the relationship between the marketing and R&#38;D departments-and increase the chance of coming up with successful new products Both functions are essential to developing successful new products. But the two departments don&#8217;t get along nearly as well as senior management thinks. How big is the gap? Huge. According to a survey we [...]]]></description>
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		<title>How to Fit Into Your Customers&#8217; Multi-Channel Lives</title>
		<link>http://www.bidiversity.com/2009/04/how-to-fit-into-your-customers-multi-channel-lives/</link>
		<comments>http://www.bidiversity.com/2009/04/how-to-fit-into-your-customers-multi-channel-lives/#comments</comments>
		<pubDate>Wed, 29 Apr 2009 10:45:36 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Bidiversity]]></category>
		<category><![CDATA[channel strategies]]></category>
		<category><![CDATA[customer]]></category>
		<category><![CDATA[customer experience]]></category>
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		<guid isPermaLink="false">http://www.bidiversity.com/?p=689</guid>
		<description><![CDATA[When George Eastman invented roll film and created the Kodak camera, his most lasting innovation was not a technology, but a business model. With earlier cameras, individuals had to master the entire photographic system (capturing an image, processing and developing film, printing photos). Eastman pioneered the transformation of a product into a service, captured in [...]]]></description>
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